Experience and training of flooring installation crew should never be a question mark for consumers
We talk about product quality. We talk about price, which in today’s economy means we bypass some higher-quality products. But except in the instance of installing Marmoleum from Forbo, we have not talked much about installer training.
States like Oregon that have mandatory contractor licensing, which means continuing education credits that include some training in flooring installation, might tout their efforts to protect consumers. Some manufacturers, like Forbo, also require that their sheet products be installed by a contractor the company has certified in order for the product warranty to be valid.
But flooring distributors – that stock and supply products to flooring dealers – and the dealers themselves are not doing a reputable job unless they routinely provide training for flooring installers, says Victoria Haugen, marketing manager for Wanke Cascade, a Forbo distributor, headquartered in Portland, OR. Read the rest of this entry »
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