Complaints about carpet pad odors show that researching the underlayment is just as important as the carpet that goes over it
The homeowner was almost distraught. She had just invested in a high-quality nylon carpet, only to deal with chemical fumes throughout her home as soon as the installation was complete.
Now, she was spending hours doing research on the Internet, and she called Natural Interiors® for help. She had a remnant of the carpet and had isolated it long enough to know that it was not the problem. The odors, she had determined, must be coming from the carpet pad.
“Can you tell me about chemical-free wool carpet and pad that you carry?,” she asked. “I am thinking that I may need to redo this whole project.”
I replied: “Is the company that sold you the carpet and pad going to give you your money back? It would be a real shame for you to have to pay twice for the same job.”
The homeowner was almost distraught. She had just invested in a high-quality nylon carpet, only to deal with chemical fumes throughout her home as soon as the installation was complete.
Now, she was spending hours doing research on the Internet, and she called Natural Interiors® for help. She had a remnant of the carpet and had isolated it long enough to know that it was not the problem. The odors, she had determined, must be coming from the carpet pad.
“Can you tell me about chemical-free wool carpet and pad that you carry?,” she asked. “I am thinking that I may need to redo this whole project.”
I replied: “Is the company that sold you the carpet and pad going to give you your money back? It would be a real shame for you to have to pay twice for the same job.”